Registration desks to collect conference badges will be set up at the:

– Radisson Blu Latvija Hotel (Elizabetes Street 55) on 24 MAY from 12:00 until 20:00.

– Hanzas Perons Gallery (Hanzas Street 16a) on 25-26 MAY. The Registration desk at the Hanzas Perons Gallery will be open from 08:30 on 25 MAY and 09:00 on 26 MAY.

We kindly ask you to collect your badge at your earliest convenience to avoid queuing. Our colleagues at the Conference Registration Desk at the Hanzas Perons Gallery will be at your disposal from early morning to late evening during the Conference and will be happy to help with any questions or queries you might have.

Please bring your ID upon receiving your badge.

Should you encounter any problems with locating the Registration desk or badge pick-up, please call Alise Krauja (+37125769708) and she will be happy to assist you.

We are pleased to offer special StratCom discount rates for a hotel which is located in the city centre within easy walking distance of historical and cultural sights and business and shopping districts.

A booking link and more information for the hotel will be provided in the registration confirmation e-mail for in-person participants.

Civilians: Business formal

Military: Service dress uniform (jacket and tie)

The transportation will be provided to event location and back to hotels.

25 May

8:15 – 10:00 Radisson Blu Latvija Hotel – Hanzas Perons Gallery (Every 15 minutes)

8:15 – 10:00 Pullman Riga Old Town Hotel – Hanzas Perons Gallery (Every 20 minutes)

19:30 – 20:30 Hanzas Perons Gallery - Radisson Blue Latvija Hotel (Every 15 minutes)

19:30 – 20:30 Hanzas Perons Gallery - Pullman Riga Old Town Hotel (Every 20 minutes)

26 May

8:45 – 10:00 Radisson Blu Latvija Hotel – Hanzas Perons Gallery (Every 15 minutes)

8:45– 10:00 Pullman Riga Old Town Hotel – Hanzas Perons Gallery (Every 20 minutes)

17:30 – 18:30 Hanzas Perons Gallery - Radisson Blue Latvija Hotel (Every 15 minutes)

17:30 – 18:30 Hanzas Perons Gallery - Pullman Riga Old Town Hotel (Every 20 minutes)

All cancellations and requests for refunds must be made in writing to [email protected]. Please allow 3-5 working days for the processing of your request and cancellation confirmation.

• 95% of the conference fee can be refunded if the participation is cancelled before 5 May 2022.
• 50% of the conference fee can be refunded if the participation is cancelled after 5 May 2022 and before 15 May 2022.

No refund will be issued for cancellations received after 15 May 2022.

Refunds will be made in the following ways:

• Credit cards: refunds for credit card payments will only be to the original card charged
• Bank transfers: a transfer will be made back into the account from which the original payment was made

In the case of force majeure, if the NATO StratCom COE is not able to hold the event, NATO StratCom COE will be obliged to reimburse the received payments subject to deduction of any costs it has incurred in preparing the event. This liability only extends to the payments made directly to NATO StratCom COE and not to payments made by the attendees to the hotel or airlines.

REGISTRANT SUBSTITUTION POLICY 

Registrants may send a substitute in their place instead of requesting a refund. In such cases the registrant is obliged to inform the NATO StratCom COE via e-mail ([email protected]) about the change and provide the name, surname, and position of the person attending in their stead. Any financial transactions concerning the registration fee will have to be dealt with by the registrant and the substitute.

The policy, as stated on this page, is valid from 1 April 2022.

The security of participants is very important to the organisers.

The conference badge will be issued to conference guests only after showing one’s ID card or Passport. Due to the new GDP regulation we cannot issue the accreditation badge to 3rd parties (colleagues, etc.) without being shown the respective person’s ID card or Passport. Please note that the badge is non-transferable and any violation of this policy may result in expulsion from the conference.

For security reasons, guests are asked to carry their badges with them at all times, including social events. During the conference, guests are asked to carry their personal ID cards or passport with them at all times – upon arrival at the conference venue, security personnel might ask guests to show their personal ID or passport as well.

Please wear your badge so it is clearly visible.

Prohibited items: explosive and incendiary materials; stunning devices, flammable items (except lighters); pepper spray, tear gas and other gasses and pressure containers; knives and objects with a sharp point or sharp edge; firearms (including firearm replicas and firearm parts) and ammunition. If requested by security be prepared to provide your personal belongings for inspection.

Participants will need to cover the costs of travel to and from Riga and transportation to and from Riga International Airport/ Riga Coach Station/ Riga Railway Station themselves.

The organisers will provide local transport only between confirmed partner hotel and conference venue (Hanzas Perons). Information about public transportation from Riga International Airport to the city centre is available here. 

Taxi transfer from Riga International Airport to the city centre costs around 15 EUR one-way (approx. 20-25 min, depending on traffic). Several taxi companies operate outside the Arrivals Hall of the airport. The Bolt App is fully operational in Riga.